The Manitoba Suicide Prevention and Support Line is a toll-free, confidential 24-hour crisis line run by trained crisis counsellors from Klinic Community Health. Klinic is an accredited Crisis Centre through the American Association for Suicidology (AAS) http://www.suicidology.org/ and a member of the Canadian Association for Suicide Prevention (CASP) www.suicideprevention.ca.

The Manitoba Suicide Prevention and Support Line receives core funding from the Province of Manitoba. We gratefully acknowledge the financial support of the Winnipeg Suicide Prevention Network (WSPN) for the development of this new website and social media strategy.

Crisis Calls: 1-877-435-7170 toll-free 24 hours

General Inquiries: klinic@klinic.mb.ca

Manitoba Suicide Prevention & Support Line
c/o Klinic Community Health, 167 Sherbrook Street, Winnipeg, MB, R3C 2B7, Canada

Faq

Who can call the Manitoba Suicide Prevention and Support Line?

Anyone who is at risk of suicide, concerned about someone who may be at risk, or who has experienced a suicide loss can call us. Service providers and other front line workers can also call for information and support. We are open 24/7 and are available to people of all ages, genders and backgrounds. Translation is available in more than 175 languages upon request (through the WRHAs Language Access Service).

What can I expect when I call?

Suicide can be hard to talk about and we want you to know that this is a safe place to call. You can say as much or as little as you wish. Our counsellors will listen to you with care and compassion and will not judge you. We’ll do our best to understand how you are feeling and what has happened to you. We’ll support you to move through the crisis and explore ways you (or your loved one) can get help and stay safe. In certain circumstances we can offer you a follow up call or a call-out to a loved one, if that would be helpful.

Are calls confidential?

Yes. We do our best to respect your privacy. You do not have to provide us with your name if you don’t want to. While we do not subscribe to call display, a supervisor may occasionally monitor calls for quality assurance. Confidentiality is breached in very rare circumstances when your life, or the life/safety of someone else is at imminent risk and we are not assured of safety. If you have any questions about Klinic’s privacy and confidentiality policies please contact PrivacyOfficer@klinic.mb.ca.

Who are the counsellors that answer the phone?

Our Crisis Counselling Team consists of both paid professional counsellors and trained volunteers. Staff have all received their Crisis Counselling Certification through the American Association of Suicidology. Volunteer counsellors complete an extensive training program at Klinic in crisis intervention, suicide prevention and counselling, and are closely supervised and supported.

What if I want to see a counsellor in person?

Call (204) 784-4067 to learn about Klinic’s Community Drop-In Counselling Program.

collaborating to Deliver the best care possible

Klinic works with multiple programs and systems across the province to offer the best services possible. Klinic is a member of the Canadian Association for Suicide Prevention and the American Association for Suicidology. Klinic is accredited by the Canadian Council on Health Services Accreditation.